How would you rate this product? I disputed that my order was never delivered to the recipient address; Teleflora said my order could not be canceled. The note on the card has all of the flower shops info on it, so I know that it was Bonsai Flower shop even though the website is not an actual website, and the phone number has been disconnected. The picture we ordered from showed 3 pinecones on one side; the flowers delivered had 1 pine cone on one side. I expect money refunded or I will dispute the charge with my cc company. Not quite the same though. Sign up to receive our free weekly newsletter. I called customer service and they said they can give a 40% refund because they had to substitute. Why would you offer less than a 100% for a order delivered that was not at ALL what a customer ordered. ConsumerAffairs is not a government agency. Stop fooling your customers. Then why did Teleflora take my money in the promise of being able to do it? BBB accredited since 10/25/2018. Very Bad experience ordering with TeleFlora.Flowers didn't get delivered and order status updated to delivered. So disappointed, would suggest when you're out of state to use 1-800-FLOWERS, you'll have a much better chance at getting them when promised. I will never use TeleFlora again. Waste of money. Teleflora's Bear Hug Bear with White Roses. Share your voice on ResellerRatings.com The problem was that the arrangement didn’t come close in appearance to what I ordered. I called again and the most they would do was a $33 refund. It seems like the staff there are very experienced and have been around for awhile and its a much better value than 1-800-Flowers." The leaves looked like they had been eaten by insects and burned by sun rays. Fix the system so that they are notified and can notify people. If it resembled it, the lesser amount would have been acceptable. Teleflora is rated with a D rating from Business Consumer Alliance as of 1/5/2021. While $50 will likely get you a smaller sized bouquet, there are many options around this price to choose from. 1,148 reviews. Teleflora credited my account $13.98 for this, but it already ruined my wife's birthday. While it was delivered same day, it looks NOTHING like the photo advertised, not even the colors, has very few flowers, and is mostly filler greens. $66.95 . Ordered Flowers to be delivered today and NO flowers. Delivered wrong arrangement. Images: Called mom home all day with broken toe no delivery. I could have gotten a better, much nicer arrangement at my local grocery store, for less money. Not some middleman who just collect cash", "Use any other service but this one". We are covered against fraud based on our credit card terms and they had already sent us a receipt and mentioned that they may need to substitute some flowers in the arrangement in another email. I then checked the status online and it was updated to "Delivered". See BBB rating, reviews, complaints, & more. SALE $44.96. There was 1 gold ornament that was too big for the arrangement, a couple of white flowers that weren’t the same as advertised and ugly fake berries. They CLEARLY cannot deliver what they promise. Almost double!!! Oh, and my order number is 629820707. Another lie! Featured Most Recent Highest Grade Lowest Grade Most Helpful With Photo Test Verified. However, based on this experience, I will never use Teleflora again. I thought fine, why not it’s just another day.. nope. $14 of my $71 order was delivered. Copyright © 2020 Consumers Unified LLC. Flowers never showed up, even though I paid extra to have them delivered before a certain time (before 1pm). Never actually charged our card so it wasn't the credit card company that cancelled it. MP3 Music Listen with Music Unlimited. Again, please accept our most sincerest apologies. The company that filled the order, Tropic-Ardens of Quakertown, PA screwed me big time. Call 855-969-7673 or email us at franchise@yelp.com to get started with Yelp Ads today! Teleflora ranks 16th among Flower … $51.95 . The picture we ordered from showed a longitudinal flower arrangement that would grace any dining room table; the flowers delivered were a small, circular arrangement that would be suitable for a round kitchen table. Browse Flowers prices, photos and 6 reviews, with a rating of 4.0 out of 5. Reviews on Teleflora in Los Angeles, CA - Teleflora (1.9/5), Urban Florist (4.9/5), Parisian Florist (4.7/5), French Florist (4.5/5), Bijou Couture Florals (5/5), Dave's Flowers (4.2/5), Larchmont Village Florist (4.6/5), G Fiori Floral Design (4.6/5), Jasmine's Garden (4.8/5), Rendezvous Flowers (3.1/5) It was in a vase with no candle, no ribbon, no pine cones and only 3 flowers. I assumed it would be a reputable one. Best Regards, Will not order from Teleflora again. Why would you offer less than a 100% for a order delivered that was not at ALL what a customer ordered. Thank you, you have successfully subscribed to our newsletter! Yelp Reviews. I read several of your reviews and notice you have way too many customers complaining of the same situation I experienced and that’s sad and unprofessional. This was not a substitution. Teleflora Overview. However, on the morning the flowers were to be delivered, I received an email stating that they could not deliver on that day, and would deliver on the next available day (2 days later). I will never use them again. Called customer service before completing the purchased and i was assured that my pick will be delivered. Teleflora should be ashamed. Order was placed on December 9th with a requested delivery date of December 21st. No stars if that was pitiful resolves 67 % of complaints brought its... The system so that they probably can ’ t come close in appearance to what i ordered the mosiac! 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